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HOUSING MINISTRY LAUNCHES MAIDEN EDITION OF SERVICE CHARTER *Service Charter a symbol of new beginning- Minister Dangiwa

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In line with the mandate of the SERVICOM office to promote effective and efficient
service delivery in public Institutions through service charters, the Federal Ministry of Housing and Urban Development has officially launched the maiden edition of its Service Charter, today the 9th of April, 2025.

Service Charter is a document that formally outlines the commitment of the Ministry to delivering high quality Service to its customers and related matters in the discharge of its mandate.

In his remarks at the launch, the Honourable Minister of Housing and Urban Development, Arc. Ahmed Musa Dangiwa, noted that the initiative was part of a wider Civil Service transformation programme aimed at promoting greater commitment, productivity, innovation, and accountability across Ministries, Departments, and Agencies, in line with the Renewed Hope Agenda of President Bola Ahmed Tinubu.

Emphasizing on the importance of the Civil Service in driving government policies, the Minister stated that the success or failure of the policies ultimately rests on the shoulders of the civil servants who are tasked with the implementation, further pointing out the need for a competent, efficient, and forward-thinking Civil Service.

He informed that Charter details the standards of service that every department, unit, and staff of the Ministry must uphold, to ensure transparency, responsiveness and accountability in the discharge of duties.

Arc. Dangiwa appealed to all staff to see their roles not just as jobs, but as national service; “We are building a Ministry that is efficient, responsive, and people oriented. We cannot do this without your full cooperation, professionalism, and integrity”, he said.

While acknowledging the challenges faced by civil servants, such as poor remuneration and workplace constraints, he assured of the President’s commitment to ensuring fair and decent wages for their labour and sacrifice.

Accordingly, the Minister encouraged staff to give their best in service to the country, as well as to the service charter as a culture that guides daily operations and interactions with citizens and stakeholders.

Arc. Dangiwa further Highlighted the importance of timely service delivery, with a commitment on behalf of the Ministry, to respond to emails within 14 days of receipt and maintain a 72-hour waiting time for feedback.

“As we launch this Service Charter today, let it be a symbol of a new beginning, a Ministry where transparency is standard, service is timely, responsibilities are clear, and performance is measured”, he charged.

In his welcome address, the Permanent Secretary, Dr. Shuaib Belgore, said that the Service Charter represented the Ministry’s unwavering dedication to providing exceptional services; “This document is a testament to our commitment to transparent, accountable, and efficient service delivery. It outlines our vision, mission, and key deliverables, serving as both a guide and a pledge to our stakeholders,” he added.

Dr. Belgore disclosed that to ensure the effective implementation of the Charter, the Ministry has developed an actionable plan, which includes robust monitoring and evaluation mechanisms to track progress and impact.

Earlier in her keynote address, the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli, informed that a Service Charter is an MDA’s operational and performance enhancement tool that enshrines the trust between service providers and service takers, containing realistic and measurable standards in specific key services and standards of the MDA.

She highlighted some benefits of the Charter to include; indication of commitment at highest level, raising of expectations among customers and staff, guiding of the activities of service provision and delivery, among others.

To achieve implementation of the Service Charter, the Mrs. Akajemeli spoke on the importance of ensuring wide publicity of the Charter amongst staff and different customer groups, training and sensitizing members of the SERVICOM Unit and frontline staff at all levels, on the concept and on their roles and responsibilities in the implementation of the Charter; to mention a few.

The Servicom coordinator, further advised that Management of the Ministry gives more support to the SERVICOM Unit by ensuring that service delivery gaps are rectified, recommendations are implemented, reported upon, published and reviewed for continuous improvement of services.

Also in her remarks, the Director in charge of the department of Reform Coordination and Service Improvement, Mrs. O.I. Philips, described the Service Charter as a comprehensive guide that details the roles and services of the Ministry’s departments, units, and agencies; “This maiden edition is aimed at educating staff, customers, and stakeholders on the Ministry’s operations and commitment to service excellence,” she said.

She emphasized on the role of SERVICOM, as a bridge between the Ministry and the public, ensuring that services are people-centered and continuously improved upon; “It will coordinate the development, review, and dissemination of service charters across the Ministry and its agencies,” she added.

The launch of the Service Charter marks a significant milestone in the Ministry’s reform agenda, and is expected to drive a new era of service delivery and excellence across the housing sector.

Highlight of the event was the official unveiling of the maiden edition of the Service Charter for the Ministry, by the Servicom National Coordinator and the top management of the Ministry.

 

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Actress Doris Ogala reacts to Pastor Chris Okafor’s wedding, makes fresh explosive claims

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Actress Doris Ogala has reacted strongly to Pastor Chris Okafor’s wedding, insisting that the public does not know what is really going on behind the scenes.

In a new outburst following reports of the wedding, Doris alleged that the marriage was forced, claiming the bride was r*ped and got pregnant and that the situation was allegedly used to prevent public exposure. According to her, the bride’s mother is his church’s choir coordinator and allegedly insisted on marriage to avoid scandal.

Doris further claimed that Pastor Chris had another woman he was allegedly set to marry on the 24th, adding that she has chats and videos she says support her claims. She described the situation as darker than it appears and said her decision to speak out was deliberate, despite the personal cost.

She maintained that her earlier confessions and allegations were part of what she described as a spiritual and personal reckoning, stating that she felt compelled to expose what she believes has been hidden.

https://www.instagram.com/reel/DSXz6ZLDMRY/?igsh=YjJyaHJ4bWNxdHg1

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Kwara Govt Confirms Arrested Armed Men Are Miyetti Allah Members, Not Bandits

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The Kwara State Government has provided clarification on the viral video showing armed men, initially believed to be bandits, being interrogated by soldiers, a development that had sparked widespread public anger and calls for a state of emergency.

The state official confirmed that the men apprehended were part of a security operation coordinated by the Federal Government, raising fresh controversy over the use of armed non-state actors in counter-insurgency efforts.

Speaking on Informant247, Ibrahim Abdulateef, Senior Special Assistant on Communication to the Governor, confirmed the arrested individuals were members of Miyetti Allah who were incorporated into a Joint Task Force following the deadly September 29 attacks in Ifelodun LGA.

“Under their security setup, they use both recognized officers and a JTF which includes members of Miyetti Allah and local vigilante networks,” Abdulateef said.

The controversy deepened as the state confirmed that a patrol vehicle was provided through the local government chairman “in a bid to empower security forces.”

The government denied the men were arrested as bandits in Kwara. Instead, Abdulateef alleged that after the men completed their assignment, they “absconded with the patrol van” and were subsequently arrested by soldiers “in Auchi, Edo State, not anywhere in Kwara.”

According to Sahara Reporters, the Chief Press Secretary to the Governor, Rafiu Ajakaye, further clarified the identity of an official named in the suspects’ confession: “Victor is a police sergeant attached to the NSA Office,” and not a DSS or Air Force officer as speculated.

Ajakaye disclosed that Victor and the vigilante operatives had since left Kwara State in line with the position of affected local communities, a decision the government said it respected.

He cautioned against sensational reporting of sensitive security matters, describing the situation as a “secrecy dilemma” that requires balance to ensure accountability without undermining national security efforts.

“We are going through a difficult phase in national security emergency. The pain of losing our brothers and sisters and of losing our peace of mind cannot be quantified. Losing a soul is a tragedy — much less many souls,” he said in a WhatsApp post.

He called for calm, urging political elites and community leaders to act with tact and responsibility amid rising tensions.

“But statesmen and patriots aren’t known in time of peace and ease. The elite (who shoulder the burden of guiding the masses) need to handle these whole things with a lot of tact and patriotism,” he said.

“May God guide us, restore peace in our land, expose the evil doers and their collaborators, and make our country stronger, more peaceful, and more prosperous,” the CPS added. “This is a time for careful leadership, not reckless accusations.”

The state’s confirmation of the use of Miyetti Allah members in armed operations comes after previous reports highlighted strong opposition from Kwara residents and local Fulani leaders to an alleged plan by the National Security Adviser (NSA), Nuhu Ribadu, to deploy and arm Fulani herders (Bororos) with AK-47 rifles to fight banditry.

Local Fulani stakeholders had warned that arming non-state actors could worsen insecurity, citing the failure of similar previous attempts and the volatility of migrant herders.

Both the Kwara State Government and Miyetti Allah initially denied any arrangement involving the arming of herders or collaboration with bandits.

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4 Rushed To Hospital as Aircraft Crash-Lands at Imo Airport

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By Dan Opara

A light aircraft, Cessna 172, operated by Skypower Express, crash landed on Tuesday night, December 16, 2025, at the Sam Mbakwe International Cargo Airport, Owerri, Imo State, resulting in the hospitalization of four persons.

Eyewitnesses said the aircraft encountered difficulties during landing, lost stability on the runway, and subsequently somersaulted before coming to a halt within the airport premises.

The incident triggered panic among airport personnel and onlookers, although no lives were lost.

Emergency response teams were swiftly deployed to the scene, where the injured occupants were rescued and immediately transported to a nearby medical facility for urgent treatment.

Airport officials confirmed that the four victims are currently receiving medical care, and their condition was described as stable as of the time of filing this report.

The Nigerian Safety Investigation Bureau, NSIB, has commenced a formal investigation into the incident to ascertain both the immediate and underlying causes of the crash landing.

The investigation is expected to focus on the aircraft’s technical condition, prevailing weather conditions, pilot actions, and other operational factors surrounding the occurrence.

Following the accident, airport operations were temporarily disrupted, but normal activities were later restored after safety officials secured the affected area.

Authorities at the airport assured the public that all necessary safety measures are being strengthened to prevent a recurrence.

Meanwhile, stakeholders within the aviation sector have expressed concern over the incident and called for a comprehensive and transparent investigation to further enhance aviation safety standards in the country.

Ekwutosblog gathered the report through monitored information circulating on social media, as prayers and goodwill messages continue to pour in for the quick recovery of those hospitalized, while the public awaits the outcome of the NSIB investigation.

 

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