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Elon Musk explains why Starlink halted new subscriptions in Nairobi, other areas

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Elon Musk speaking at a past event. Photo: Krisztian Bocsi. Source: Getty Images
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Elon Musk explains why Starlink halted new subscriptions in Nairobi, other areas

 

Starlink internet owner and American billionaire Elon Musk has clarified the temporary suspension of new subscriptions in Nairobi and other areas.

Why Starlink halted new subscriptions

The satellite internet firm, which provided stiff competition for local internet service providers (ISPs), halted the subscription of both residential and business packages, citing capacity.

Musk explained that the SpaceX subsidiary is working to increase the internet capacity in densely populated areas, especially urban centres.

The technology entrepreneur urged customers to take advantage of the significant capacity in remote areas.

“Starlink is working to increase Internet capacity in dense urban areas in Africa as fast as possible. Please note that there is still significant capacity outside of city centres,” said Musk in a post to his X platform handle.

Which other areas did Starling halt subscriptions?

The company also stopped new sign-ups in several African urban centres. This was attributed to the increasing demand for internet service.

In Nairobi, the temporary suspension extended to surrounding areas like Kiambu and Machakos, as shown on the Starlink availability map.

Starlink noted a surge in the number of new subscribers in those regions which are currently at network capacity.

The increase in Starlink internet demand followed months of discounted offers for high-speed internet subscriptions.

In August 2024, the company introduced rental offers that allowed Kenyans to buy internet kits and pay monthly.

More to follow…

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