Swift Networks has asked customers not to make payments for its services through any Guaranty Trust Bank (GTB) payment portal.
Ekwutosblog reports that the company in a statement released on Tuesday, noted that its customers should not use GTB USSD code (737), online banking, mobile banking, and bank transfers.
Swift Networks urged its customers to switch to alternative payment methods for an easy and quick experience, adding that the directive will remain in effect until further notice.
It said, “This serves to inform our Valued customers to immediately discontinue making payments for your SWIFT services through any GT Bank Payment Portal (Including Bank Transfers, USSD Code (*737*), Online Banking, Mobile Banking etc) – until further notice.”
“You can also make EASY and QUICK payments for SWIFT Services using any of the following Options:”
“SWIFT Online Payment Options: Click https://bit.ly/34xSK9J to view our online payment options including: Quickteller, SWIFT Website, SWIFT App, Other Bank App (Excluding GT Bank), Mobile Banking App, Other USSD Code (Excluding GT Bank).”
“(ii) Via Bank Transfer to our Access Bank account with details below: Bank: Access Bank: Account Number: 0041908015Account Name: SWIFT Networks Limited.”
The company advised customers to visit www.swiftng.com, contact the company via WhatsApp: 08167002398, or send an email to customercare@swiftng.net.
It also urged customers to download its app for transactions.
In another update, Spectranet advised its customers to avoid bank transfers to both Zenith Bank and GTB due to ongoing technical issues.
Spectranet urged customers to use the company’s online payment options for a seamless transaction experience.
It said, “Dear Customer, We encourage you to use our online payment options for your transactions for a smoother experience.”
“Please avoid bank transfers to Zenith Bank and GTB at this time, as they are currently experiencing issues.
Thank you for your understanding!”
Zenith Bank had on September 29, informed its customers that its app would be automatically updated to a new version on October 1.
Subsequently, the bank’s customers took to X to complain about their inability to access its mobile app for 48 hours.
GTB also notified its customers on October 9 that it is undergoing an impending system upgrade, which will result in temporary service disruptions.
The financial bank’s customers have been complaining about their inability to use its digital channels.
